eBookExpress eBookstore: Help - Basics

We are pleased to offer the following types of materials for purchase and download from this website:

To download free software for your preferred format, and to review system requirements and instructions for download, click below:

'eBook' is short for 'electronic book', a digital version of a print book that has been optimized for on-screen reading. eBooks are available in a variety of different formats:

To review system requirements and instructions for download, choose from the free eBook software below:

In order to purchase and use a specific format of digital material, you must download and install the proper software.

For Adobe PDF eBooks, Adobe Digital Editions and Adobe Reader 7 are available for desktop and laptop computers. Adobe Reader 3.0 is available for PDAs with Palm OS and Adobe Reader 2.0 is available for the Pocket PC. For more information on this software, click here.

Microsoft Reader is available for desktop and laptop computers running a variety Microsoft Windows® operating systems. Microsoft Reader 2.0 is preinstalled on most Pocket PC devices. For more information on this software, click here.

Mobipocket Reader is available for desktop and laptop computers with Microsoft Windows® operating systems, Smartphones, Pocket PCs, and Palm OS PDAs. For more information on this software, click here.

After finding a title to purchase, click on the 'add to cart' link to add the title to your Shopping Cart. After checkout, you will be directed to a download page where you can click on the 'Download' button to download your purchased item to your computer.

If you would prefer to perform your download at a later time, you can return to the site and click on the 'My Bookshelf' link to display 'Download' links for your previously purchased materials.

Adobe Digital Editions and Adobe Reader 6 and 7 automatically save a copy of the downloaded eBook to your computer. The method you use to access your eBooks depends on which software you have.

Alternatively, open Mobipocket Reader and go to File > Open. Browse to the desired Mobipocket file and double-click it to open it in Mobipocket Reader.

Alternatively, use Windows Explorer to browse to the desired Mobipocket eBook file on your machine (on Windows 98SE, Windows 2000, Windows ME, or Windows XP, your eBooks are stored in My Documents > My eBooks by default. On Windows Vista, your eBooks are stored in Documents > My eBooks by default), and right-click the file. Choose option 'Open With' and select Mobipocket Reader.

If you've misplaced your copy of a downloaded title, this site maintains a history of purchased digital materials called 'My Bookshelf'. You can re-download from the 'My Bookshelf' feature by clicking on the 'My Bookshelf' link in the 'My Account' section. To reach the 'My Account' section, click the 'My Account' link and enter the required login information.

(Please note that Adobe eBooks can be downloaded only one time. If you should need to download an Adobe eBook a second time, please contact support to reactivate your download link. In your email, please provide your Transaction ID and Date of Sale as well as the title of the book you wish to download again.)

A downloaded title remains on your computer unless you manually delete it. 'My Bookshelf' is a history of purchased titles maintained at this site. Titles can be re-downloaded using the 'My Bookshelf' feature by clicking on the 'My Bookshelf' link.

(Please note that Adobe eBooks can be downloaded only one time. If you should need to download an Adobe eBook a second time, please contact support to reactivate your download link. In your email, please provide your Transaction ID and Date of Sale as well as the title of the book you wish to download again.)

Adobe eBooks can be used on multiple machines if you are using Adobe Digital Editions or Adobe Reader 6 or 7.

If you have Adobe Digital Editions…

Adobe Digital Editions must be activated using an Adobe ID in order to share purchased eBooks among multiple computers. When you first open Adobe Digital Editions, you are prompted to activate, or authorize, your computer.

If you have Adobe Reader 6 or 7…

To use Adobe eBooks on multiple machines, each machine must first be activated to the same account using Adobe's 'Named Activation' option. To activate Adobe Reader 6 or 7 using the Named Activation option, click here.

Adobe Reader 8 does not offer stand-alone support for Adobe eBooks and does not support the transfer of Adobe eBooks to portable devices or other computers. Note that Adobe Reader 6 or 7 may check for updates and download Adobe Reader 8 automatically depending on your current settings. Click here for information on turning off automatic updates in Adobe Reader 6 and 7.

Please note that Adobe Reader 6 is no longer available for download. If you upgrade to Adobe Digital Editions or Adobe Reader 7 or 8, you will no longer be able to reinstall Adobe Reader 6.

Microsoft Reader eBooks may be moved from computer to computer, as long as each computer has a copy of Microsoft Reader that is activated to the same Passport account as the computer used to download the ebook.

You can read Mobipocket eBooks on 3 machines. You need to install Mobipocket Reader on any machine on which you intend to read a Mobipocket eBook. You must then register a Mobipocket PID at this site for each machine on which you intend to read a Mobipocket eBook.

Enhanced titles are accompanied by supplemental material provided by the publisher. Once you have purchased an enhanced title, you will be able to download the title as well as the supplemental material.

I'm interested in an enhanced title but I really only want one of the files. Do I have to download both?

How am I to know the format of the supplemental file that comes with my enhanced title? How will I know what software I need to use it?

The file format of the supplemental file is indicated at the title details page (click the link '[ENHANCED]'). Additionally, the file format is recapped on the 'My Bookshelf' page. At the 'My Bookshelf' page, you'll also find a link to the download instructions for the software required to use the supplemental file.


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