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What kinds of materials can I purchase from this site?
- Adobe EPUB eBooks
- Adobe PDF eBooks
- Microsoft eBooks
- Mobipocket eBooks
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What software do I need to use the titles at this site?
The software you need depends on the format you want to download. To review system requirements and download free software for your preferred format, click below…
- Adobe EPUB eBooks
- Adobe PDF eBooks
- Microsoft eBooks
- Mobipocket eBooks
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How can I learn more about the formats and software available at this site?
Each format available at this site has a dedicated help page that describes what you can do with the format and what software you need to have. To read more about your preferred format, click below…
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Can I download a title multiple times?
If you've misplaced your copy of a downloaded title, this site maintains a history of purchased digital materials called 'My Bookshelf'. You can re-download from the 'My Bookshelf' feature by clicking on the 'My Bookshelf' link in the 'eBook Account Info' section. To reach the 'eBook Account Info' section, click the 'eBook Account Info' link and enter the required login information.
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Can I get a refund for my purchase, or can I exchange my purchase for another title / format?
Titles purchased at this site cannot be returned, refunded, or exchanged. If you experience technical difficulty in downloading or accessing a title, please contact support for assistance.
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Can I use the materials I purchase from this site on multiple computers?
This depends on the format…
- If you are using Adobe eBooks...
As long as you have activated your computer or device using an Adobe ID, you will be able to download Adobe eBooks to multiple computers and transfer them to supported portable devices.
- If you are using Microsoft Reader eBooks…
Microsoft Reader eBooks may be moved from computer to computer, as long as each computer has a copy of Microsoft Reader that is activated to the same Passport account as the computer used to download the ebook.
- If you are using Mobipocket eBooks…
You can read Mobipocket eBooks on 3 machines. You need to install Mobipocket Reader on any machine on which you intend to read a Mobipocket eBook. You must then register a Mobipocket PID at this site for each machine on which you intend to read a Mobipocket eBook.
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What is an enhanced title?
Enhanced titles come with additional material provided by the publisher. Once you have checked out an enhanced title, you will be able to download the title and the additional material. An enhanced title counts as a single checkout.
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